Frequently Asked Questions
Everything you need to know about your Black Clover experience.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take 7-14 business days depending on your location.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn and unwashed items with original tags. Simply visit our online returns portal to generate a prepaid shipping label and initiate your refund or exchange.
How can I ensure I'm ordering the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible 'buy now, pay later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, at Black Clover, we prioritize ethical manufacturing and sustainable fabric sourcing. We use premium organic cotton and recycled blends to ensure our fashion has a lower environmental impact.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.